For orders below Rs.2000 the charge for delivery is Rs.150. Orders over Rs.2000 qualify for free delivery. COD is not Applicable as food items are perishable.
Orders will normally be dispatched within 2-4 working days and take 5 to 6 days for delivery once dispatched. Please be advised that during Bank Holidays and busy periods such as Festive Seasons, it may take slightly longer to receive your order. We will always do our best to inform you about any delay.
Due to the Ongoing Situation of COVID-19, deliveries are taking longer than usual. Your understanding and co-operation is requested.
Note: If a customer refuses to accept the parcel upon delivery by the logistics company, he/she is liable to pay the logistics cost that is incurred in sending the shipment to their doorstep and bringing it back to us.
For products purchased on www.eats.akkadbakkad.store, you have the right to cancel your order within 24 Hours or placing it. Once an order is shipped, it does not qualify for cancellation.
You can apply for a return within 48 hours after you receive the
products. We offer a full refund if the product is returned in its original
condition and packaging. You must send the product back to us within 48 hours of
telling us that you wish to return the product.
To make a return, please go to the "Returns" link in the customer service column at the bottom of the website. If you encounter any issues, you can also contact us at firstname.lastname@example.org with your name, address, phone number and order number. We will then assist you in completing the return process.
WE ACCEPT RETURNS ONLY IF THE PRODUCT RECEIVED IS DAMAGED OR HAS ANY MANUFACTURING DEFECT. FOR MORE INFORMATION YOU CAN LOOK AT OUR TERMS AND CONDITIONS.